Lost Designer · Gold buying
Instant cash for your gold. In Toorak, Melbourne.
Sell gold jewellery, broken chains and scrap gold at our Toorak boutique in Melbourne. Get instant payment in store once we have weighed and tested your gold, verified your ID and you have accepted our offer. No amount is too big or too small — send a single piece or a larger collection.
Read our Google customer reviews /5 on Google · reviewsLost Designer customer reviewsDirect gold buying · In store or by post · Licence SHD-0018083
A clear starting point
Gold buying rates & payout calculator
Choose how you would like to sell. In-store and postal gold have separate buying rates, shown in Australian dollars per gram.
Estimate your payout
Add the weight for each purity. Don’t know the weight or carat? You can still enquire below.
Indicative estimate only. Your in-store offer is confirmed after we weigh and test your gold at the boutique.
Visit our boutiqueToday’s in-store rates
For gold brought to our Toorak boutique. No postage deduction applies.
| Gold purity | AUD / gram |
|---|
Today’s postal rates
For selling gold by post. These are separate from our in-store rates.
| Gold purity | AUD / gram |
|---|
Loading current rates…
Not near Toorak?
Sell your gold by post.
Tell us what you would like to sell. When your gold arrives, we lock the postal rate, weigh and test your pieces, then arrange payment.
Tell us what you have
Describe your gold using the form below. Include its weight and any hallmarks if you know them.
Arrange your postage
Wait for our postage instructions before sending anything. We’ll confirm what you can send and how to pack it.
Your rate locks on arrival
We use the postal buying rate at the time your parcel arrives. We then weigh and test each piece to confirm its gold content.
Receive your payment
We send payment within 24 hours once your assessment and required identity and payment details are complete. Bank processing times can vary. We email your itemised receipt after payment is sent.
Tell us what you would like to send. You do not need to know the exact weight or purity. We’ll email your label and packing instructions. Please wait for these before posting anything.
Please do not include bank details or identity-document numbers in this initial enquiry. Privacy policy
How should I pack my gold?
Once postage is arranged, wrap each piece separately and secure it inside a sturdy, discreet box. Fill empty space so items cannot move, seal the box well and keep your lodgement receipt. Follow the specific packing and handover instructions we provide.
What we buy
Gold jewellery & scrap gold we buy
Gold doesn’t need to be in perfect condition. We assess the gold content of each piece and explain how its value is calculated.
Gold jewellery
Rings, chains, bracelets, earrings and pendants. If your jewellery has stones, tell us so we can explain how these will be assessed.
Scrap & broken pieces
Single earrings, snapped chains, damaged clasps and pieces you no longer wear. Bring them as they are, or enquire about posting them.
Coins & bullion
Bring coins and bullion to the boutique, or contact us first about transport. Do not send bullion using a standard postal label.
Prefer to come in?
Sell gold at our Toorak boutique.
Bring your gold to the boutique. We weigh and test it in front of you, explain the offer and arrange payment if you accept. Walk-ins are welcome.
428E Toorak Rd, Toorak VIC 3142
Monday–Friday 10:30am–6pm · Saturday 11am–5pm · Closed Sunday
Bring your gold and current photo ID. Receipts or appraisals are helpful if you have them, but aren’t essential.
Our Lost Designer boutique in Toorak, Melbourne.
Before you decide
Questions about selling gold
When does my postal gold price lock?
Your rate locks when your parcel arrives, using our postal buying rates at that time. The calculator is an estimate, not a price lock. We then verify the weight and purity of each piece. Later changes in gold prices do not change the rate locked for your parcel.
Why are postal and in-store rates different?
We set separate buying rates for in-store and postal sales. Choose your selling method above to see the applicable table. Postal sales also have a single $20 postage deduction, shown separately in your estimate and payment breakdown.
Is the $20 deducted for every item?
No. The $20 postage deduction applies once per postal sale, not per piece or purity. Your payment breakdown shows the gold value, this deduction and the final amount paid.
Will you send me an offer to accept?
No. For postal gold, you authorise the payment process when registering. After your parcel arrives, we calculate the payout from the locked postal rates and verified weight and purity, deduct $20 once for postage, and arrange payment.
How quickly will I get paid?
We send payment within 24 hours once your assessment and required identity and payment details are complete. Bank processing times can vary. In-store payment is arranged at the boutique after you agree to sell.
How do postage, tracking and cover work?
We review your request, then email your postage label and packing instructions. Lodge the parcel using that label and keep the tracking number and lodgement receipt. Carrier tracking shows updates such as lodgement, transit and delivery when scans are available. Transit cover depends on the carrier, contents and value; ask us to confirm any applicable cover before posting. Bullion and unusually valuable parcels need separate transport approval.
What if I don’t know the purity or weight?
That’s fine. Describe the pieces and any stamps or hallmarks you can see. The calculator is optional. We confirm the actual gold weight and purity during assessment, and explain any deductions for non-gold components separately.
